Biography
About Beatrice
Beatrice is a seasoned Microsoft Office training consultant with over 27 years of experience, recognized as one of Malaysia’s pioneer trainers in Microsoft Office programs. She holds accreditation from Pembangunan Sumber Manusia Berhad (PSMB/HRDF) and has conducted training sessions for diverse audiences spanning multinational corporations, government bodies, SMEs, NGOs, and international organizations.
Background & Experience
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Extensive Industry Expertise
From her early days at premier HRDF-accredited Microsoft training centers—including Iverson Associates, GHL Training, and NIIT-CATS—Beatrice has developed and delivered tailored Microsoft Office training programs in both English and Bahasa Malaysia
- Technological Foundation
Prior to her full-time training career, she was a programmer developing software solutions for the legal industry. This technical background enriches her understanding of real-world user needs and workflows.
Core Competencies & Training Delivery
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Microsoft Office Proficiency
Expert user and trainer in applications such as Word, Excel, PowerPoint, and Teams; she also designs bespoke MS Office certifications including Microsoft Certified Application Specialist programs
- Remote & Virtual Training
Proficient in delivering virtual instructor-led training via platforms like Microsoft Teams, Zoom, and Google Meet—ensuring seamless learning even in remote settings
- Customized Session Planning
Responsible for pre- and post-training evaluations, bespoke courseware development, and delivery to senior audiences including Managing Directors and Senior Managers.
Courses