An individual who is able to communicate well and effectively can highlight his or her self -esteem and organization. Communication skills are very important because they have a direct impact on the satisfaction of customers, superiors, dignitaries, employees, friends and even the media, which in turn has a huge impact on the reputation and profits of the organization. When employers are hiring, interpersonal skills are one of the top criteria used to evaluate candidates. They are also important skills that will help you promoted and be successful in the workplace. Regardless of the type of job you have, it’s important to be able to get along well with coworkers, managers, customers, and vendors.
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PDM 005 – Communication and Interpersonal Skills, 15 August 2024
August 15, 2024 @ 9:00 am - 5:00 pm
INTRODUCTION
OBJECTIVES
This program aims to:
- Able to express idea through communication
- Recognize flaws in communication styles
- Improve interpersonal skills to be able to get along well with others
WHO SHOULD ATTEND?
Those who wish to gain additional communication and interpersonal skills.
METHODOLOGY
Interactive lectures, group discussion, presentation, case studies, role plays and group activities (these activities can be done before, during or after the presentation of the topic)