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OPS 012 – Introduction to Six Sigma

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About Course

In today’s competitive landscape, organizations are looking for effective ways to improve their processes and quality. Six Sigma is a proven, data-driven approach that helps businesses reduce defects and enhance customer satisfaction.

This training program will provide participants with a clear understanding of Six Sigma principles and tools. They will learn how to identify process issues, analyze data, and implement solutions for improvement using the DMAIC (Define, Measure, Analyze, Improve, Control) framework.

Participants will be equipped to lead continuous improvement efforts, foster a culture of excellence, and help the organization achieve its goals. This program not only builds individual skills but also contributes to the overall success of the organization.

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What Will You Learn?

  • Understanding Six Sigma principles.
  • Mastering the DMAIC framework.
  • Data analysis techniques.
  • Identifying process improvement.
  • Developing problem – solving skills.
  • Promoting a culture of continuous improvement.
  • Enhancing customer satisfaction.

Course Content

DAY 1

  • MODULE 1: SIX SIGMA PRINCIPLES AND KEY CONCEPTS
  • MODULE 2: DEFINE PHASE (PROBLEM IDENTIFICATION AND SCOPING)
  • MODULE 3: MEASURE PHASE (COLLECTING DATA AND UNDERSTANDING CURRECT STATE)
  • MODULE 4: ANALYZE PHASE (IDENTIFYING ROOT CAUSES)
  • MODULE 5: ANALYZE PHASE (DATA ANALYSIS BASICS)

DAY 2

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