CWS 012 – Essential Communications & its Positive Impact on the Corporation

About Course

In today’s fast-paced corporate landscape, effective communicative greatly helps with success, strong interactions, relationship, and ultimately, good business outcomes. This program is specially designed to equip individuals and teams with the vital skills needed to master various dimensions of communication, enabling them to excel and perform well within their organizations.

Have confidence, clarity and impact in your communication methods
Able to give powerful and effective presentations
Able to contribute more to your organization
Build rapport and trust with colleagues, client and stakeholders, facilitating better collaborations and relationships
Practice what you have learnt in a safe environment
Learn and enjoy the “tricks” of good communicator

Course Content

DAY 1

MODULE 1 : INTRODUCTION TO EFFECTIVE COMMUNICATION
MODULE 2: TYPES OF COMMUNICATION
MODULE 3: INTERNAL COMMUNICATION STRATEGIES
MODULE 4 : CUSTOMER COMMUNICATIONS

DAY 2

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About Course

What Will You Learn?

Course Content

DAY 1

MODULE 1 : INTRODUCTION TO EFFECTIVE COMMUNICATION

MODULE 2: TYPES OF COMMUNICATION

MODULE 3: INTERNAL COMMUNICATION STRATEGIES

MODULE 4 : CUSTOMER COMMUNICATIONS

DAY 2

MODULE 5 : COMMUNICATING THROUGH POWERFUL PRESENTATIONS

MODULE 6 : LEVERAGING ON COMMUNICATIONS FOR BUSINESS GROWTH

MODULE 7 : CUSTOMER SATISFACTION PIVOTED ON COMMUNICATIONS